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The one where customer expectations are met then exceeded

March 30th, 2010 No comments

So – Here I am, minding my own business, where this gem pops up in my email:

Dear Mr. Coury,
Thank you for shopping with us at www.PegasusAutoRacing.com.
The actual cost to ship your order was less than estimated, so we are crediting
your Visa card $9.  I will send you a copy of the refund for your records.
Thank you again for your business.
Carrie Schwab
Pegasus Auto Racing Supplies
systems@PegasusAutoRacing.com
Are you kidding me right now?  First – on Monday, order placed, SAME day shipping -meaning UPS picked that shit up the same day.. and now this… Carrie – wherever you are: Thank you and I love you.

This Conversation is full of win.

October 19th, 2009 1 comment

Curt: i was thinking about how much i’d like to race a caddy like i had back in the day : )

Michael: lol

smokey
is that you?
we might as well get that caddy and a real Trans-Am

Curt: the caddy would be a fine cop car

Michael: it would

it would.
the caddy vert
white
what is that from? DUkes of Hazards?
here’s your template
GO
Sent at 8:23 PM on Monday

Michael: the will not shift into 3rd is a bit worrysome

otherwise…
its spanish fly
those trans are old enough that we could fix it

Michael: it even comes with an appropiately shady backgroun

d
my friend owed me some money and now i have his project car and i do not have time or interest in…….. 700$ OBO thanks
hmm
the second one is far to classy for a gentlmen of your….
stigma

Curt: alright

try not to poop yourself

Michael: YES

YES
YES
YES

Curt: okay

Michael: holy jesus

Curt: you thought that was good

Michael: thats perfect

Michael: why not

sir
there is nothing classies
*classier
god look at the waves in the body panel fitment
<shudder>